Answers straight away
In hours, after hours or when every line is busy, callers reach a helpful voice instead of voicemail.
AI Receptionist
Every caller answered. Even when your team cannot.
When the phone rings during a clinic, a meeting or after hours, that enquiry may go elsewhere. A Mednetiks AI Receptionist answers, helps with routine questions, takes the details and passes the next step to your team.
The missed call
A missed call rarely leaves a message.
People often call because they are ready to act. If nobody answers, they may not leave a voicemail or try again. You may never know who they were.
Your team should not have to choose between the person in front of them and the phone.
What it does
Routine calls handled. People kept in charge.
Handles the routine
Opening hours, locations, services and other approved information, answered in the way your business would answer.
Captures the enquiry
Name, contact details and the reason for the call, summarised and sent to your team.
Hands over properly
When a caller needs a person, the call follows the handover rules you agree with us.
Connects to your system
Enquiries can feed your CRM and follow-up, so the next step does not depend on someone remembering.
English and Arabic
Planned around how each audience speaks and asks, not a literal translation of one script.
Plans
Start simple. Grow when you are ready.
Two ways to make sure the next enquiry is not the one you never hear about.
Essential
£40 / month
For practices and firms that need every call answered and every enquiry captured.
- 100 minutes included each month
- Extra minutes at £0.15 per minute
- Answers calls in hours and after hours
- Answers approved routine questions
- Takes the caller's details and reason for calling
- Sends a call summary to your team
- Agreed handover and urgent-call rules
Complete
£88 / month
For businesses that want the call connected to what happens next.
- 600 minutes included each month
- Extra minutes at £0.15 per minute
- Everything in Essential
- Appointment requests or booking, where your system allows it
- CRM and automated follow-up
- English and Arabic
- Reviews and improvements to the call script
For healthcare
General information. Human clinical judgement.
An AI Receptionist should not diagnose, give clinical advice or decide whether something is urgent on its own. We plan what it may say, when it must hand over, how emergencies are directed and how call data is handled, and you approve it before launch.
Common questions
AI Receptionist questions.
Will callers know it is AI?
Yes. We recommend the receptionist says it is an AI assistant at the start of the call.
Does it replace my receptionist?
No. It handles the calls your team cannot reach and the routine questions, so people can focus on the conversations that need them.
Can it use my existing phone number?
This depends on your phone system. We check it during planning.